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privacy policy

Our Privacy Policy

Thank you for visiting Haku Expeditions website (the “Website”). This privacy policy sets out how Haku Expeditions uses and protects any information that you give us when you use this website. It also explains the specific ways we use and disclose that information. 

DEFINITIONS

The term ‘Haku Expeditions’ or ‘us’ or ‘we’ refers to the owners of the website, Bill Koch and Nicole Koch, who’s business office is Haku Expeditions, 707 Avenida Centenario, Cusco, Peru. The term ‘you’ refers to the user or viewer of our website.

USE OF THIS WEBSITE

If you continue to browse and use this website, you are agreeing to comply with and be bound by our Terms and Conditions of Use, which together with this privacy policy govern Haku Expeditions’ relationship with you in relation to this website. If you disagree with any part of our Terms and Conditions or this privacy policy, please do not use our website.

CHANGES

Haku Expeditions may change this policy from time to time by updating this page. Your continued usage of the website after any changes to the privacy policy will mean you accept the changes. 

QUESTIONS OR CONCERNS

If you have any questions or comments regarding this privacy policy, or if you want to update, delete or change any personal information we hold, or if you have a concern about the way in which we have handled any privacy matter, please use our Contact Page to send us a message.

You may also contact us by email using the following details:

Email: hakuexpeditions@gmail.com

SECURITY

We take your privacy extremely seriously and are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We never share names, email addresses or other personal information with 3rd parties.

INFORMATION WE COLLECT

Information you voluntarily provide to us: When you sign up for and use our services, use our contact form, send us an email, comment on our blog, or communicate with us in any way, you are voluntarily giving us the information we collect. That information may include your name, email address, postal address, phone number, information about your preferences or interests, and credit card information. By giving us this information, you consent to this information being collected, used and stored by us, as described in our Terms of Use and in this Privacy Policy.

Information we collect automatically: When you browse our website we may collect information about your visit to our Website, your usage of our Services, and your web browsing. That information may include your IP address, your browsing activity, and other information about how you interacted with our Website. We may collect this information through the use of cookies or other tracking technologies. 

WHAT WE DO WITH THE INFORMATION

We collect this information to help us understand your needs and provide you with a better service, and for the following reasons in particular:

  • We may use the information to improve our products and services, and improve our website.
  • We may use the information to customise your website experience according to your interests.
  • We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting, using the email address which you have provided.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. This may include customizing your experience on a website based on your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages you have visited to help us analyze data about our website traffic and improve our website by tailoring it to our user’s needs. We only use this information for analysis and continuous improvement purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. Please note that declining cookies may prevent you from taking full advantage of the website.

ACCURACY OF INFORMATION

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. 
If you believe that any information we are holding on you is incorrect or incomplete, please contact us using our Contact Page or write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to use using your personal information to communicate with you about our services, special offers, or other information we believe will be of interest to you, you may change your mind at any time by writing to us or emailing us.
  • If you have subscribed to receive information from us, you will be given the opportunity to unsubscribe at any time through an automated system. This process is detailed in the footer of each subscriber email. If an automated un-subscription system is unavailable, clear instructions on how to unsubscribe will be detailed instead.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. Upon request, we will provide you with information about whether we hold any of your Personal Information.

EMAIL PROMOTIONS

Email promotions published by Haku Expeditions may contain tracking features within the email. We use this information to refine future email promotions and provide with more relevant content, based around user activity and interests. Email tracking activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, and dates, times and frequency of activity. 

SURVEYS AND COMPETITIONS

We may, from time to time, offer surveys, competitions, or other promotions on our Website or through social media (collectively known as “Our Promotions”). Participation in our Promotions is completely voluntary. Information requested for entry may include personal contact information such as your name, email address, phone number, email address, and similar details. We use the information you provide to administer Our Promotions. We may also use the information provided to communicate with you about our Services, special offers or other information believe will be of interest to you, subject to this privacy policy and the specific terms and conditions posted for each promotion.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and refer to the privacy policy applicable to the website in question.

Backcountry Mountain Road & Cross Country

Our Cross Country MTB tours take you from one spectacular destination to the next. On these, you’ll cycle literally across whichever country you’re visiting. For instance, check out our Andes to the Amazon tour, where you travel from Cusco to the Peruvian Amazon. 

Our current XC vacations are made up of long-distance rides on backcountry roads. If you are looking for XC singletrack, get in touch with us, and we’ll set up a one-of-a-kind MTB tour suited to your needs.

How we define XC: Anywhere from old logging or fire roads to rolling singletrack, Cross Country trails are generally long distances with both ascents and descents. While trails may be somewhat technical with rock gardens and tight switchbacks, they generally do not have intense steep rock gardens like those you might find in DH or Enduro racing.

An XC bike is often lighter with a slacker head tube angle for better climbing ability and tends to not have a dropper post although the trend is changing. Usually it will be a hardtail or a full suspension bike with a smaller amount of suspension — 100-130mm.  

Most XC riders do not wear pads such as elbow or knee pads and wear a half-shell helmet.

Expeditions

Our MTB expeditions are multi-day trips that involve camping, hiking and/or local home stays in the mountains with cooks and porters. At the moment Haku Expeditions offers one complete mountain expedition and also two packages that combine an MTB vacation with a smaller expedition nestled in it.

The front travel for DH bikes is usually somewhere around 200mm with the rear measuring slightly less. Because they generally aren’t pedalled uphill, these bikes are rugged and heavy and usually have less gears. DH riders wear full-face helmets, goggles, and body armor.

Downhill Riding

At the moment we do not offer a 100% DH trip. Contact us and we can make a custom trip for you! Below, you’ll find our Enduro MTB tours listed that are mostly all downhill and can be done either with a DH bike or an Enduro bike.

How we define DH: DH riding – or Downhill riding — is regarded as an intense, extreme kind of cycling, made for advanced riders who love to navigate roots and rocks and huge drops with furious downhill speed. It requires a stellar sense of balance and technique and a bike with slacker geometry. 

The front travel for DH bikes is usually somewhere around 200mm with the rear measuring slightly less. Because they generally aren’t pedalled uphill, these bikes are rugged and heavy and usually have less gears. DH riders wear full-face helmets, goggles, and body armor.

Enduro/All Mountain

Our Enduro/All-Mountain MTB tours are by far our most popular trips to date. While some of them focus more on descent like Ecuador and Peru, others include plenty of pedaling such as those in Colombia and Nepal.  

How we define Enduro/All Mountain: Enduro mountain biking, also known as All-Mountain biking, emphasizes technical ability. If you’re looking for a more adventurous ride, this is the kind of ride for you; usually, an Enduro/All-Mountain trail will involve adrenaline-pumping downhill mountain biking along with sustained climbs.

Enduro riders need bikes that can take burly drops and rugged technical obstacles efficiently while still being light enough to climb with; they almost always use full-suspension bikes with wide tires and longer rear and front suspension travel. Dropper post is a necessity and standard. The front suspension can be anywhere from 140mm to 170mm. Full-face enduro helmets and body amour are a must for Enduro racing.

Price Breakdown

How do you help?

1 – The Haku Christmas Drive, which includes yearly clothing giveaways, shoe drives, and a public hot chocolate panettone lunch.

2 – School supply giveaway for children of the High Andes.

3 – Bringing bread and fruit to kids living at elevations where none is available.

4 – Facilitating connections between local organic farmers and local restaurants.

5 – Affordable MTB classes for locals taught by professional coaches. 

6 – Sustained commitment to hiring out locals to work as drivers, office workers, etc., allowing a great amount of flexibility for family commitments, and paying them fair, livable wages.

7 – Donating 1% of all profits to help educate children in a technical field such as carpentry.

8 – Helping young adults begin a small business working in their technical field or purchasing products from them to help them get started after high school.

 

General Fitness Ratings

1 – Getting your heart rate up isn’t really your thing, and you rarely (if ever) exercise. Your idea of a perfect vacation is total relaxation: sitting on a beach, sipping a mojito, and just generally vegging out. 

2 – You don’t necessarily work out regularly but you aren’t averse to the idea of doing something active. Although you don’t exercise that often, you don’t necessarily consider yourself out of shape.

3 – You exercise one to two times a week but do not have a normal schedule that keeps you biking or doing other activities weekly. You don’t go to the gym or train for any specific sports but you lead a relatively active lifestyle by biking, hiking, skiing, or whatever it may be. For biking: climbs and long descents give you some trouble and you tend to get tired after about 2-3 hours on the bike.

4 – You exercise 3-4 times a week and enjoy physical activities such as biking, hiking, skiing. You are active. For biking: you enjoy climbs that are are moderately long and being on a bike for 3-5 hours in one day doesn’t get you too tired or fatigued. 

5 – You exercise at least 4 times a week and are an avid athlete that is consistently in good shape. You’re more or less game for any kind of adventure. For biking: you’re comfortable with being on your bike for 5-7 hours a day. 

6 – You live and die for exercise, sweat, and suffering. You only want to climb higher, go farther, and prove how much of an animal you are. Steep climbs, long descents and big days are something you are looking to do more of and you can’t wait for your next adventure. 

LEARN MORE

Biking Skill Levels

Beginner:
You’ve been riding a mountain bike for a couple of years or less and you’re most comfortable on smooth single-track and wider, forgiving doubletrack. You like rides with scenic views; you like both ascending and descending on well-maintained, safe trails. You’re looking for an active but relaxing mountain bike vacation; you’re not into jumps, drops, super steep trails, rock gardens, roots or taking big risks on your bike.

Intermediate:
You’ve got two plus years of experience mountain biking on single-track trails under your belt; you’ve gotten pretty confident behind the handlebars and are beginning to expand your mountain bike abilities. You like riding most types of terrain, and you’re comfortable both climbing and descending on single-track trails with smaller technical features such as rocky sections, small drops, and small steep sections. You aren’t trying to walk on most of the trail and are looking to take small risks with things like speed, jumps, rock gardens, and stair sets to improve your skills as a mountain biker.

Intermediate Tech:
You’ve got three plus years of riding on singletrack trails of all sorts with features such as rock gardens, steep sections, rolls and drops, roots, and small jumps. You are confident on the bike in most situations. You’re constantly looking to improve your riding skills and enjoy riding for extended periods of time climbing and descending in terrain of all sorts. 

Advanced:
Ten plus years of experience riding single-track, freerides and biking of all sorts. You live for steeps,  jumps, rock gardens, techy trails, long descents, big ascents and discovering new terrain. Mountain biking is one of your passions and you are ready and confident to do what you love in a new and challenging place. You can handle anything we throw at you — jumps, rock gardens, steps, technical descents, tough ascents, etc. Biking is a central part of your life. For you, the bigger the challenge, the more excited you get.

LEARN MORE

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