Trip and Travel Insurance Policies, Why it’s worth it!


Traveling to an international destination often comes with many unknown factors especially now in times of COVID. Did you know that in South America people will strike and shut down all transport, including your taxi to the airport or your train to Machu Picchu! This may be done without any notice at all!

How about this, did you know that any lettuce you eat in most South American countries need to be washed with a few drops of bleach or iodine? If not, you might end up in the hospital with E. coli, Salmonella or parasites. There are many factors that might just take your trip you planned so well and turn it upside down! The good news is that you can protect your trip with an inexpensive travel insurance policy that will cover the unknown! 

In addition to running Haku Expeditions adventure company, my husband and I also ran a bed and breakfast in Cusco. Tons and tons of tourists passed through our home every year. Here are some situations that I’ve personally seen happen that will hopefully convince you how important travel insurance is. 

Situation Number One: Two Lovely Ladies and the Amazon

Two really cool gals from Texas came to Peru on a month-long trip. The basis of their trip was not Machu Picchu like it is most people, but rather the jungle of the Amazon Rainforest. They spent many days in Cusco on adventure tours before the climax of the trip, the Amazon! However, the day before the trip to the Amazon, the doctor came to the house and gave the bad news. One of the girls who’d fallen ill a couple days before, it turns out, could not travel to the jungle where the medical facilities were nil to none. This was because he told her that she’d picked up a bad case of Salmonella, which means going to the Amazon where she would suffer even more from the heat and dehydration was a definite no-go. They didn’t have any kind of travel insurance and lost the entire trip. Only through luck did their company allow them to use the trip at a later date. Had they purchased trip insurance they would have been refunded the cost of the Amazon trip they missed plus all medical expenses and all additional hotels they needed to book while she was sick. 

Situation Number Two: The Labor Strike

A major bucket list item, Machu Picchu is the main reason many tourists come to Cusco. Every once in a while we get people here for a seriously short visit: arrive, see Machu Picchu, and leave. We are talking like 3 days max. What you may not know is that Cusco and most of South America is well known for their labor strikes. All of a sudden, from one day to the next, you’ll see signs and hear chants saying “Viva el PARO!” These strikes always shut everything down, including the airport and all transport. You literally can not go anywhere! Good luck getting to Machu Picchu on a strike day. Your Machu Picchu trip with nothing included except Machu Picchu entrance and the train up there will run you about $200-300. Add into the cost of Machu Picchu, hotels and flights and you are looking at one to two thousand dollars for this tour. Twice we had groups that were in Cusco for two or three days only and got stuck in Cusco due to a labor strike unable to see Machu Picchu. One of these groups had insurance and was refunded the cost of the trip that they missed, the other was not so lucky. 

Situation Number Three: Airport is Closed!

Just recently, a plane had some issues on the runway. Flat tire, hit a bird, who knows. There were alot of stories of “what really happened.” It went off the runway, fell over and created a big stir in Cusco and shut down ALL flights in Peru for a day and all flights to Cusco for three days. A nice couple from Australia that bought a huge package from us for 10 days missed the first 4 days of their package. Expensive adventure tours and part of their Machu Picchu trip were in those first few days. They had bought a travel insurance plan for somewhere around $100 per person for a full month of traveling around South America. We went through their package and I wrote them receipts for their trip along with a letter stating everything that was missed, including all the little things needed like new train tickets, hotels in Lima and extra transports. I sent this all in a letter to their company and they got all their money back for the missed portion of the tour plus any additional expenses they incurred. It’s a no-brainer. Get the insurance.

I have about 20 more stories just like these ones such as: single $200 day trips being missed, people accidentally booking trips on the wrong dates, broken bones on bike trips, moderate to severe altitude sickness, three cases of pulmonary edema (that was the most expensive of them all) and an entire family missing a 10,000 tour due to their daughter having mononucleosis and racking up thousands of dollars in new hotels and medical expenses. Some of these people had trip insurance and received large sums of money back allowing them to plan another trip, others had large losses because they did not purchase this insurance. After working in the travel industry I can assure you that I do not travel without a travel insurance policy. The cost generally ranges from $20 USD to $100 USD depending on which company you use. 

When buying travel insurance there are many web sites that will help you compare policies. I do recommend you look at a few travel insurance policies as they often are varied. For instance some trip insurance policies will offer you money for travel delays while others do not. Some companies, such as TravelEx, do not charge for children under 17. There are travel insurance policies that will offer you a full refund for trip cancelation for any reason,  others have specific reasons listed. Once you have found a policy you like, give them a call. It is very important to talk to someone and ask questions. Create a policy specific to your travel needs. Also, ask them what to do if you need to use the coverage. Who do you call? How does it work? Do you pay out of pocket and save you receipts or do they cover everything upfront? Will it cover you if you are let’s say…mountain biking in Nepal or trekking Rainbow Mountain in Peru and happen to be over 5,000 m/16,400 ft? 

Specific Things to be Aware of when Buying Travel Insurance.

Some travel insurance policies do not cover activities over a certain altitude. In places like Nepal or Peru you will often find yourself somewhere near 5,000 m/16,400 ft! Many companies have a policy for adventure sports. Some travel insurance policies will allow mountain biking (not competitive) where others you must add this activity on for a few additional dollars.

With COVID uncertainty and travel restrictions you will want to ask if trip cancelation due to a positive COVD test before take off  is covered along with any quarantine measures you may need to take if you test positive in a foreign country. 

Know that some companies will want to see receipts before you leave on your trip so that they know what you are getting covered while others do not. TravelEx, mentioned above, will cover pre-existing conditions if you purchase the coverage within a certain amount of days from buying your flights! Here is a pro-tip, ask how much they charge to make a claim! Sometimes for only a few dollars more your deductible is much lower or nearly nothing!

To wrap things up here: Buy comprehensive coverage, with trip interruption, covers COVID mishaps and personal liability. Do not buy just medical coverage or rely on credit card coverage! Know how the policy works and what is covered. Have all the info on hand while traveling so that you can use it in case of an emergency. In the case that you need to use your trip insurance plan, have your travel agency write a letter letting them know what happened and why you need to make a claim. If you have to receive emergency medical care, get an official letter from the doctor or clinic stating everything that happened with you and what they recommend you do such as, “skip a trip, fly home immediately, get to lower elevation,” etc. Protect your trip. If you do not use the coverage, great! However, if you need it you will be happy you had it!  

Leave a Reply

Your email address will not be published. Required fields are marked *





Backcountry Mountain Road & Cross Country

Our Cross Country MTB tours take you from one spectacular destination to the next. On these, you’ll cycle literally across whichever country you’re visiting. For instance, check out our Andes to the Amazon tour, where you travel from Cusco to the Peruvian Amazon. 

Our current XC vacations are made up of long-distance rides on backcountry roads. If you are looking for XC singletrack, get in touch with us, and we’ll set up a one-of-a-kind MTB tour suited to your needs.

How we define XC: Anywhere from old logging or fire roads to rolling singletrack, Cross Country trails are generally long distances with both ascents and descents. While trails may be somewhat technical with rock gardens and tight switchbacks, they generally do not have intense steep rock gardens like those you might find in DH or Enduro racing.

An XC bike is often lighter with a slacker head tube angle for better climbing ability and tends to not have a dropper post although the trend is changing. Usually it will be a hardtail or a full suspension bike with a smaller amount of suspension — 100-130mm.  

Most XC riders do not wear pads such as elbow or knee pads and wear a half-shell helmet.


Our MTB expeditions are multi-day trips that involve camping, hiking and/or local home stays in the mountains with cooks and porters. At the moment Haku Expeditions offers one complete mountain expedition and also two packages that combine an MTB vacation with a smaller expedition nestled in it.

The front travel for DH bikes is usually somewhere around 200mm with the rear measuring slightly less. Because they generally aren’t pedalled uphill, these bikes are rugged and heavy and usually have less gears. DH riders wear full-face helmets, goggles, and body armor.

Downhill Riding

At the moment we do not offer a 100% DH trip. Contact us and we can make a custom trip for you! Below, you’ll find our Enduro MTB tours listed that are mostly all downhill and can be done either with a DH bike or an Enduro bike.

How we define DH: DH riding – or Downhill riding — is regarded as an intense, extreme kind of cycling, made for advanced riders who love to navigate roots and rocks and huge drops with furious downhill speed. It requires a stellar sense of balance and technique and a bike with slacker geometry. 

The front travel for DH bikes is usually somewhere around 200mm with the rear measuring slightly less. Because they generally aren’t pedalled uphill, these bikes are rugged and heavy and usually have less gears. DH riders wear full-face helmets, goggles, and body armor.

Enduro/All Mountain

Our Enduro/All-Mountain MTB tours are by far our most popular trips to date. While some of them focus more on descent like Ecuador and Peru, others include plenty of pedaling such as those in Colombia and Nepal.  

How we define Enduro/All Mountain: Enduro mountain biking, also known as All-Mountain biking, emphasizes technical ability. If you’re looking for a more adventurous ride, this is the kind of ride for you; usually, an Enduro/All-Mountain trail will involve adrenaline-pumping downhill mountain biking along with sustained climbs.

Enduro riders need bikes that can take burly drops and rugged technical obstacles efficiently while still being light enough to climb with; they almost always use full-suspension bikes with wide tires and longer rear and front suspension travel. Dropper post is a necessity and standard. The front suspension can be anywhere from 140mm to 170mm. Full-face enduro helmets and body amour are a must for Enduro racing.

Price Breakdown

How do you help?

1 – The Haku Christmas Drive, which includes yearly clothing giveaways, shoe drives, and a public hot chocolate panettone lunch.

2 – School supply giveaway for children of the High Andes.

3 – Bringing bread and fruit to kids living at elevations where none is available.

4 – Facilitating connections between local organic farmers and local restaurants.

5 – Affordable MTB classes for locals taught by professional coaches

6 – Sustained commitment to hiring out locals to work as drivers, office workers, etc., allowing a great amount of flexibility for family commitments, and paying them fair, livable wages.

7 – Donating 1% of all profits to help educate children in a technical field such as carpentry.

8 – Helping young adults begin a small business working in their technical field or purchasing products from them to help them get started after high school.


General Fitness Ratings

1 – Getting your heart rate up isn’t really your thing, and you rarely (if ever) exercise. Your idea of a perfect vacation is total relaxation: sitting on a beach, sipping a mojito, and just generally vegging out. 

2 – You don’t necessarily work out regularly but you aren’t averse to the idea of doing something active. Although you don’t exercise that often, you don’t necessarily consider yourself out of shape.

3 – You exercise one to two times a week but do not have a normal schedule that keeps you biking or doing other activities weekly. You don’t go to the gym or train for any specific sports but you lead a relatively active lifestyle by biking, hiking, skiing, or whatever it may be. For biking: climbs and long descents give you some trouble and you tend to get tired after about 2-3 hours on the bike.

4 – You exercise 3-4 times a week and enjoy physical activities such as biking, hiking, skiing. You are active. For biking: you enjoy climbs that are are moderately long and being on a bike for 3-5 hours in one day doesn’t get you too tired or fatigued. 

5You exercise at least 4 times a week and are an avid athlete that is consistently in good shape. You’re more or less game for any kind of adventure. For biking: you’re comfortable with being on your bike for 5-7 hours a day. 

6 – You live and die for exercise, sweat, and suffering. You only want to climb higher, go farther, and prove how much of an animal you are. Steep climbs, long descents and big days are something you are looking to do more of and you can’t wait for your next adventure. 


Biking Skill Levels

You’ve been riding a mountain bike for a couple of years or less and you’re most comfortable on smooth single-track and wider, forgiving doubletrack. You like rides with scenic views; you like both ascending and descending on well-maintained, safe trails. You’re looking for an active but relaxing mountain bike vacation; you’re not into jumps, drops, super steep trails, rock gardens, roots or taking big risks on your bike.

You’ve got two plus years of experience mountain biking on single-track trails under your belt; you’ve gotten pretty confident behind the handlebars and are beginning to expand your mountain bike abilities. You like riding most types of terrain, and you’re comfortable both climbing and descending on single-track trails with smaller technical features such as rocky sections, small drops, and small steep sections. You aren’t trying to walk on most of the trail and are looking to take small risks with things like speed, jumps, rock gardens, and stair sets to improve your skills as a mountain biker.

Intermediate Tech:
You’ve got three plus years of riding on singletrack trails of all sorts with features such as rock gardens, steep sections, rolls and drops, roots, and small jumps. You are confident on the bike in most situations. You’re constantly looking to improve your riding skills and enjoy riding for extended periods of time climbing and descending in terrain of all sorts. 

Ten plus years of experience riding single-track, freerides and biking of all sorts. You live for steeps,  jumps, rock gardens, techy trails, long descents, big ascents and discovering new terrain. Mountain biking is one of your passions and you are ready and confident to do what you love in a new and challenging place.
You can handle anything we throw at you — jumps, rock gardens, steps, technical descents, tough ascents, etc. Biking is a central part of your life. For you, the bigger the challenge, the more excited you get.


Sign Up Today to Our Newsletter

Receive information about our latest tour deals!